Patient Safety Forums provide an opportunity to come together on key topics in patient safety, to learn, share and exchange best practices and implementation challenges. Forums include a one-hour presentation, followed by 30-minutes of facilitated discussion, and a post-event Maryland Patient Safety Center Learning in Action document.
Patient Safety Forums are open and FREE to MPSC members only and are held virtually.
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1:00 PM – 3:00 PM ET (Virtual)
Cost: MPSC Members: FREE (members only)
The Beyond the Report Safe Table series is a bi-monthly virtual training that brings together hospitals and healthcare providers from across the state to foster a learning community. Participants collaboratively explore solutions to adverse events identified in the Maryland Department of Health Office of Healthcare Quality’s annual Patient Safety Program Report.
Device-related hospital-acquired pressure injuries (HAPIs) are a persistent patient safety concern across Maryland, as highlighted in the FY23 report. In a protected Safe Table environment, this session convenes healthcare professionals to explore the root causes of device-related HAPIs, share effective prevention strategies, and discuss collaborative approaches to enhance patient safety statewide. As this is a protected Safe Table environment, a confidentiality agreement must be completed to participate.
12:00 PM – 1:00 PM ET (Virtual)
Cost: MPSC Members: FREE | Non-Members: $45
Join us for a 1-hour webinar showcasing how MedStar Health embedded high reliability principles to build a proactive and resilient safety culture. This session will highlight the organization’s journey toward becoming a high-reliability organization (HRO), with a focus on leadership commitment, frontline engagement, and systemwide cultural transformation.
Participants will explore how the hospital moved beyond traditional Safety-I approaches to embrace proactive safety and Safety-II thinking, focusing not just on what goes wrong but also on how things go right in complex, dynamic environments. Practical strategies, challenges, and lessons learned will be shared to inform other organizations working to advance a more proactive and performance-oriented safety model.
Speaker:
12:00 PM – 1:00 PM ET (Virtual)
Cost: MPSC Members: FREE | Non-Members: $45
Timely patient movement through the healthcare system is essential to ensuring both patient safety and quality of care.
This 1-hour session features two hospital-based initiatives focused on improving hospital throughput. One team will present their successful strategies for reducing Emergency Department (ED) wait times and enhancing patient flow from arrival to admission. The second team will share their approach to increasing the percentage of patients discharged by noon—a key metric for improving inpatient capacity and the overall patient experience.
Speakers will provide an overview of their interventions, present data-driven outcomes, and reflect on key lessons learned during implementation. They will also discuss common barriers—including workflow redesign, clinician engagement, and capacity limitations—and how they addressed these challenges.
Participants will gain practical insights and strategies that can be adapted to support similar efforts within their own organizations.
Speakers:
8:30 AM – 3:00 PM
In-person at MPSC
Cost: MPSC Members: FREE | MPSC Non-Members: $299
The Root Cause Analysis (RCA) course provides healthcare professionals with the knowledge and skills to systematically investigate and address the underlying causes of medical errors, adverse events, and process inefficiencies. This course covers proven RCA methodologies, including the use of tools like process mapping and fishbone diagrams, to identify root causes and implement effective corrective actions. Through case studies and practical exercises, participants will learn how to enhance patient safety, improve clinical processes, and foster a culture of proactive problem-solving. By the end of the course, healthcare professionals will be equipped to lead RCA initiatives that drive meaningful and sustainable improvements in their organizations.
Speaker:
12:00 PM – 1:00 PM ET (Virtual)
Cost: MPSC Members: FREE | Non-Members: $45
This one-hour webinar features the Circle of Honor award-winning project from the University of Maryland Baltimore Washington Medical Center (UM BWMC). The session will spotlight BW CARES (Community, Access, Resources, Education, and Service)—an innovative initiative designed to bridge the gap between hospital-based care and the social realities patients face after discharge.
Participants will learn how the BW CARES Travel Team is transforming post-discharge care by meeting patients where they live. Through home visits and community-based outreach, an interdisciplinary team—including nurses, social workers, pharmacists, and community health workers—identifies and addresses Social Drivers of Health (SDOH) that impact healing, recovery, and long-term outcomes.
The webinar will explore how this model improves patient care, reduces readmissions, and redefines what it means to care for the whole person. Topics include risk stratification, multidisciplinary collaboration, patient-centered strategies, and the real-world impact of understanding a patient’s full environment.
Speakers:
MPSC operates a listserv for healthcare professionals with an interest in patient safety. The listserv offers a network for shared and experiential learning and is used by MPSC to share upcoming events and information specific to safety in this specialty. MPSC members may use the listserv to pose questions to the group in order to garner feedback, solutions, and gain consensus on topics related to quality care delivery, adverse events, and general patient safety policies and procedures. Please contact mpsc@marylandpatientsafety.org to be enrolled.