Maryland Patient Safety Center

Patient Safety Training

Patient safety is defined as “the absence of preventable harm to a patient and reduction of risk of unnecessary harm associated with health care to an acceptable minimum.” According to the World Health Organization, approximately one in every ten patients is harmed in health care and more than 3 million deaths occur annually due to unsafe care. The Maryland Patient Safety Center convenes key stakeholders, provides education, and facilitates opportunities for networking and collaboration with the purpose of building workforce capacity to improve healthcare quality and patient safety.

Everyone plays a role in creating environments, processes and systems that support safe patient care.  MPSC will help to ensure that the tools for patient safety and quality are made available to a wide audience, including patient safety officers, healthcare leaders, as well as front-line nurses, physicians, staff, and other members of the care team.  Register for the courses and events below to learn implementable, effective, and practical applications for healthcare workers to improve patient safety systems and processes. 

Patient Safety Forums

Patient Safety Forums provide an opportunity to come together on key topics in patient safety, to learn, share and exchange best practices and  implementation challenges.  Forums include a one-hour presentation, followed by 30-minutes of facilitated discussion, and a post-event Maryland Patient Safety Center Learning in Action document.

Patient Safety Forums are open and FREE to MPSC members only and are held virtually 1:00 – 2:30pm EST.

 

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Additional events, webinars, forums, and protected roundtable discussions available in three high-priority areas of focus:

Click Here for Emergency Department Courses
Click Here for Perinatal/Neonatal Courses
Click Here Medication Safety Courses
REQUEST
The Lean Sigma Black Belt course and certification is intended for Lean Six Sigma Green Belts who have demonstrated their knowledge initiating and completing at least one project.  In the Lean Sigma Black Belt course, these participants will gain further knowledge to lead efforts to reduce process variations and improve results. 
The Lean Six Sigma Black Belt course requires pre-requisites for participation.  Each interested participant must submit in at least two weeks prior to the scheduled course–and receive approval from the course instructor.
 
Submit proof of your Green Belt Certification to MPSC along with the detailed project details below.
    • Project Charter
    • Show Baseline Data, Benchmark or Target Data, Outcome and Process Metrics
    • Show Bar or line graph with baseline data, last three months data to show the progress with trend line. Also draw the target line.
    • Process Maps -Current and Future
    • Gap Analysis – identify gaps and probable solution(s)
    • Test of Changes / Pilot Runs in Bar Graphs / Line Graphs
    • Implementation Plan
    • Communication Plan
    • Also prepare a 40+ slides presentation to “Introduction to Lean Six Sigma”.
Once the above documentation has been received, reviewed and approved by the Lean Sigma Black Belt instructor, the participant will be provided the registration link. Approval is at the sole discretion of the Lean Sigma Black Belt instructor, who will maintain industry standards, and not be unreasonably withheld.

MPSC Members: $799    I    Non-Members: $1,500

REGISTER

July 10, 2025
12:00 PM – 1:00 PM ET (Virtual)
Cost: MPSC Members: Free | Non-Members: $45

The Maryland Patient Safety Center is excited to kick off this year of education, shared learning, and collaboration by featuring the 2025 Minogue Award winner, Northwest Hospital.

The Gearing Up for Greatness Initiative was launched to address critical challenges in patient satisfaction and clinical outcomes within a targeted unit. Facing low HCAHPS scores and high rates of falls and hospital-acquired infections (HAIs), the project applied continuous improvement and High Reliability Organization (HRO) principles to build a high-performing nursing unit.

Join this session to learn how they were able to reduce length of stay, improve the rate of falls, eliminate hospital-acquired infections, and improve patient satisfaction scores. This is a must-see project that highlights key strategies for reducing preventable harm using innovative and evidence-based tools to address key patient safety issues in Maryland and the mid-Atlantic region.

Speakers:

  • Ishmel Fulton, LSSBB, Director, Operational Excellence
  • Michael Hamburg, DNP, RN, CEN, Executive Director, Patient Care Services
  • Glynda Murphy, RN, BSN, CMSRN, Nurse Manager, Stroke Medical Unit
REGISTER

July 17, 2025
1:00 PM – 3:00 PM ET (Virtual)
Cost: MPSC Members: Free (members only)

Device-related hospital-acquired pressure injuries (HAPIs) are a persistent patient safety concern across Maryland and the mid-Atlantic region. In a protected Safe Table environment, his session convenes healthcare professionals to explore the root causes of device-related HAPIs, share effective prevention strategies, and discuss collaborative approaches to enhance patient safety statewide.

 

As this is a protected Safe Table environment, a confidentiality agreement must be completed to participate.

REGISTER

August 14, 2025
8:30 AM – 3:00 PM
In-person at MPSC
Cost: MPSC Members: FREE | MPSC Non-Members: $299.00

The Root Cause Analysis (RCA) course provides healthcare professionals with the knowledge and skills to systematically investigate and address the underlying causes of medical errors, adverse events, and process inefficiencies. This course covers proven RCA methodologies, including the use of tools like process mapping and fishbone diagrams, to identify root causes and implement effective corrective actions. Through case studies and practical exercises, participants will learn how to enhance patient safety, improve clinical processes, and foster a culture of proactive problem-solving. By the end of the course, healthcare professionals will be equipped to lead RCA initiatives that drive meaningful and sustainable improvements in their organizations.

MPSC operates a listserv for healthcare professionals with an interest in patient safety. The listserv offers a network for shared and experiential learning and is used by MPSC to share upcoming events and information specific to safety in this specialty. MPSC members may use the listserv to pose questions to the group in order to garner feedback, solutions, and gain consensus on topics related to quality care delivery, adverse events, and general patient safety policies and procedures. Please contact mpsc@marylandpatientsafety.org to be enrolled.

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