Maryland Patient Safety Center

About MPSC

The Maryland Patient Safety Center (MPSC) works with healthcare organizations and providers across the state to improve patient safety and health care quality for all Marylanders.  Designated since 2004 by the Maryland Health Care Commission, the MPSC is a private independent 501(c)(3) organization whose mission is Keeping Maryland Healthcare Safe.

The MPSC’s vision is to be a model of patient safety innovation and implementation, convening providers, patients and families across the health care continuum to prevent avoidable harm and provide safe and equitable healthcare for all.  The Center does this by bringing health care providers together to understand causes of unsafe practices and to put practical, evidence-based improvements in place.  To accomplish its mission, the MPSC engages a growing number of health care organizations and providers from around the state through ongoing initiatives, including education and training, safety culture collaboratives, special projects, research, and near miss reporting.  As a result of their participation, health care organizations and providers discover and create new ways to deliver safer care in Maryland.

MPSC maintains a relentless pursuit of innovative approaches to eliminate harm within the health care community.  In its eighteen-year history, MPSC, its partners, and providers have taken many impressive strides and seen improvements.  MPSC has raised awareness among health care professionals about safety strategies that dramatically transform culture.  Topics have included leadership issues in clinical information technology, human factors engineering, and training in root cause analysis.  Attendance among hospital and nursing home professionals at the Annual MPSC Patient Safety Conference grew from 650 participants in 2005 to nearly 1,500 in 2019 (a bit lower during the pandemic), illustrating the interest in patient safety across Maryland and the value of a centralized coordinating body such as the MPSC.

Learn More About MPSC’s Current Work

Education & Training

Conferences

Collaboratives

Incident Reporting 

Special Projects:

B.I.R.T.H. Equity Maryland

Caring for the Caregiver

FULL JOB DESCRIPTION

Please direct all resumes or nominations to Meghan McClelland at: mmclelland@mhaonline.org

About the Position

The President & CEO has responsibility for leading the activities and meeting the goals and objectives described below.  They are a collaborative partner with the Maryland Hospital Association and serve at the pleasure of the MPSC Board of Directors.

Goals and Objectives:

  • Develop and implement MPSC’s strategic agenda. The President & CEO is responsible for all aspects of achieving the organization’s Mission, Vision, and Goals under the Strategic Plan, as approved by the Board of Directors. The Strategic Plan will change and mature over time; currently it comprises:
  • Mission: Keeping Maryland Healthcare Safe
  • Vision: A model of patient safety innovation and implementation, convening providers, patients and families across the healthcare continuum to prevent avoidable harm and provide safe and equitable healthcare for all
  •  Goals:
    • Achieve zero preventable harm across all levels of healthcare.
    • A shared culture of safety, compassion, and respect among all providers.
    • An enhanced patient experience with the involvement of patients and families in all aspects of their care.
    • Support for caregivers to ensure resiliency and prevent burnout
  • Shape and guide the work of the MPSC Board. Just like other Boards of Directors, those who serve on MPSC’s Board are very busy and dedicated people.  It is the responsibility of the President & CEO to work with the Chair, the Board Executive Committee and with the full Board on a regular basis to create a strong relationship and to plan and manage the work of the Board in an advanced and timely manner.
  • Work collaboratively with multiple stakeholders. The MPSC is unique in that it is an organization made up of many different stakeholders and perspectives.  The President & CEO must manage those relationships diplomatically, while at the same time, focusing on the objectives and best interests of MPSC and the state.  Conduct outreach to external partners and stakeholders, both to draw them into MPSC activities and to identify opportunities for shared initiatives and partnerships.
  • Seek independent sources of funding to maintain budget. In the past, MPSC had been highly dependent for funding on the Health Services Cost Review Commission.  The Commission decided to eliminate its funding commitment over time. Currently the Center is funded through membership fees, program sales, various grants and an annual State subsidy provided through statute by the Maryland legislature. Maintaining and enhancing this funding is a critical role for the President & CEO.
  • Lead and manage the MPSC organization and staff. The President & CEO must shape the MPSC staff into a cohesive, highly functioning team.  The President & CEO is responsible for the management and planning of activities including budget and human resources issues.
  • Manage subcontractors and grants. Many of the activities carried out by the organization are executed by subcontractors.  The President & CEO is responsible for providing direction, structure, and oversight in the implementation of the subcontractor activities.
  • Explore and develop potential new business lines. The MPSC is continually considering potential new business opportunities.  The President & CEO will be responsible for overseeing business plan development and rollout of potential new business areas.
  • Develop strong working relationships with State agencies and representatives. As a vital resource for Maryland healthcare, MPSC must have a strong working relationship with the Maryland Department of Health, the Maryland Health Care Commission and the State Legislature.
  • Serve as an advocate in legislative arenas. MPSC has grown increasingly active in Annapolis, and it is the role of the President & CEO to represent the organization in support of legislation that will advance patient safety in the state.