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WELLBEING IN TIMES OF CRISIS
FREE resources to support healthcare heroes through COVID-19

The COVID-19 pandemic is creating an unprecedented threat to the wellbeing and resilience of health care workers around the globe.  The scale and scope of that threat is unparalleled in modern history.  Virtually every worker of every job description can be affected, ranging from doctors and nurses delivering direct patient care, to less visible professionals delivering in the pharmacy and microbiology lab, to still less visible workers providing basic essential services like transport, laundry and security.



To preserve well-being and resilience at the individual and organizational level, it is imperative that we provide the necessary support to our colleagues and workers.  Over the last nine years the
RISE (Resilience in Stressful Events) program has provided psychological first aid and emotional support to hospital workers at the Johns Hopkins Hospital.  That service has been delivered by a multidisciplinary team of volunteers who provide peer support on a 24-hour basis to individuals and groups in need.  In recent weeks, the team has delivered support proactively to units across the hospital where stress and needs were greatest.   Our peer-supporters have been trained in psychological first aid and emotional support based on the curriculum provided in this manual.  In collaboration with the Maryland Patient Safety Center (MPSC), approximately 30 additional hospitals and health systems across the US have adopted RISE, based in part on these materials.  We hope that this volume is useful to you in supporting your staff and one another during the historic crisis that confronts us all now.

To request a COMPLIMENTARY copy of the  
Caring for the Caregiver: Peer Support in the Midst of a Crisis,
Please email Anna Koerbel, Manager of Business Development, Maryland Patient Safety Center:

Additional Recommended Resources:

  • Center for the Study of Traumatic Stress- Sustaining the Wellbeing of Healthcare Personnel 
Centers for Disease Control and Prevention- Stress and Coping




Patient & Family Engagement During COVID-19
May 8th, 2020 Webinar Recording


COVID-19 Resources (provided during webinar)